Can’t sign in?

Get a new password in three steps

Your programme resets your password. Hootvale can’t email you a reset link.

  1. 1

    Ask whoever enrolled you

    Your employer or programme administrator resets it from their admin screen.

  2. 2

    They give you a one-time password

    It works for one sign-in only.

  3. 3

    You choose your own

    Hootvale asks for a new password as soon as you sign in.

Made your own account?

Reset by email isn’t available, and no one can reset a self-made account from this screen. Try the password again, or create a new account with a different email.

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